1680 Whittlesey Road
Columbus, GA 31904
Ext to Service: 6376
Parts Department: 7259-2951
Sales: (706) 653-7420
Ford: (800) 241-3673
Lincoln: (800) 521-4140
Please inform customers that they must present all coupons at the time of service write-up!
Detailing is not available at this dealership.
Service Drive Extension: 6376
This extension will call all advisors.
Service Drive Email Link: Right click here to copy all email addresses.
This link will reach the entire service team.
Desmon Baker 7259-6831
Elizabeth “Libby” Jones 7259-6835
Veronica Gearhart 7259-6896
JoLynn LeGault 7259-6811
Tom McCain 7259-6832
Elizabeth Watts 7259-6860
Assistant Service Manager – Robert “Scott” Cornwell 7259-6812
Assistant Service Manager – Stephen Clark 7259-6851
Service Manager – TBA
General Manager – Brad Williams 7259-6807
Vehicles still covered under Roadside Assistance:
- 5 years or 60,000 miles, whichever comes first.
- For 2013 and newer:
No vehicle age or mileage restrictions (Original owner/non-transferable).
- For 2007-2012:
6 years or 70,000 miles, whichever comes first.
Vehicles no longer covered under Roadside Assistance:
Bi City Towing
- If using a referred towing company, charges can be billed directly to the customers’ Repair Order (RO).
- If using a non-referred towing company, payment maybe required by the towing company upon delivery.
Diagnostic Concern/Warranty Work:
Due Bill/We Owe:
Same Day Appointments:
Squeaks, Rattles, and Noises Cutoff Times:
- Verify VIN
- Refer to Xtime; enter recall title/number, follow scheduling instructions by clicking the information icon.
- If not found, follow instructions on Factory Recall Campaign information icon.
The National Highway Transportation and Safety Administration (NHTSA) is a government agency created to help inform customers of reported issues regarding their vehicles. It is a national database for all manufacturers. GP1 uses this site as a backup to the manufacturers recall page.
Recall titles in Xtime contain a combination of searchable identifiers:
Recall #NHTSA – if applicable
Manufacturer # – if known
Brief Description of Concern – as obtained from NHTSA
Ex. Recall #16V000 (123) Takata Airbag
Ex. ZE7 Oil Consumption Warranty Enhancement
Vehicle Identification Number (VIN)
What do the results of my VIN Look up Mean?
Searchable by VIN:
Limited Service Campaign (LSC) / Special Service Campaign (SSC)
Not Searchable by VIN:
Technical Service Bulletin (TSB):
Customer Support Program (CSP) / Warranty Enhancement Program (WEP):
Limited Customer Support Program/ Limited Warranty Enhancement Program:
Drop Off & Early Bird/After Hours:
Valet/Pick Up & Delivery: