Rockwall Ford Mercury


990 East Interstate 30
Rockwall, TX 75087

Link to Dealership Website

Service (Ext: 6370)

HoursQuick Reference Driving Directions

Hours of Operation
Monday-Saturday: 7am - 6:30pm

Sunday: 9am - 3pm

This dealership did not provide any quick reference driving directions.

Parts (Ext: 4470)

Hours of Operation
Monday-Saturday: 7am - 6:30pm
Sunday: 9am - 3pm

Sales / Finance (Ext: 5370)

Hours of Operation
Monday-Saturday: 8am - 9pm
Sunday: CLOSED

SDC Contact Forms

Rockwall Ford Contact Form - Used this to communicate with the dealership regarding customer requests/concerns/inquiries. [Wrap Code: will vary based on request]

Rockwall Ford (Fleet/Commercial) Contact Form - Used this to communicate with the dealership regarding customer requests/concerns/inquiries. [Wrap Code: will vary based on request]

  

Payment Option(s):

In-Person

This dealership does not accept checks for parts or service.

Online / Mobile

  • Financed Parts or Services - Refer to Flex Pay section.
  • Non-Financed Parts or Services - Available; Customers can receive email and text payment requests from the store and access, print, and reference payment receipts.

. .

Questions about payments should be referred to a service advisor.

Flex Pay (Sunbit):

This dealership offers flexible payment plans to finance parts or services. Details will be discussed by the advisor.

. .

Primary Partner: Sunbit - offers a “pay-over-time” option with 3, 6, or 12- month payment plans (approval based on credit). A down payment with a bank-issued debit card is required and a payment method for recurring payments will also be needed. After good payment history with Sunbit, some customers might receive a personalized invitation link to a Sunbit Card application.

. .

Pre-Qualification Requirements 1) Email address,
2) State-issued ID or driver’s license, and
3) Bank-issued debit card.. .A payment method for recurring payments will also be needed.
Apply Online Currently Unavailable (application will be done with advisor)
Access Account apply.sunbit.com/rockwallford
Inquiries / Contact Website: sunbit.com/contact-us/
Email: support@sunbit.com
Phone: (855) 678-6248
FAQ: sunbit.com/im-a-consumer/customer-service/

Flex Pay (DigniFi)

This dealership offers flexible payment plans to finance parts or services. Details will be discussed by the advisor.

. .

Primary Partner: DigniFi - offers a “pay-over-time” option with 12-36 month payment plans (approval based on credit). No interest if the loan is paid in full within 90days.

Pre-Qualification Requirements 1) 18yrs or Older,
2) Email Address,
2) State-issued ID or driver’s license, and
3) Bank-issued debit card.. .A payment method for recurring payments will also be needed.
Apply Online app.dignifi.com/customer/personal_info
Access Account app.dignifi.com/users/sign_in
Inquiries / Contact Website: dignifi.com/contact-us/
Email: questions@dignifi.com
Phone: (855) 808-5861
FAQ: Not Available

    

Product/Coverage Cancellation:

Product / Coverage Cancellation

Customers can cancel coverage for the following products sold by the dealership: 

Products that can be canceled:
  1. Vehicle Service Contract
  2. GAP
  3. Dent Protection
  4. Tire and Wheel
  5. Key Replacement (some contracts come with Identity Theft Protection)
  6. Prepaid Maintenance
Items needed to cancel product:
  1. Product contract number
  2. VIN
  3. Current mileage
  4. Proof of loan payoff (if applicable)
Inquiries / Contact: Website: Dealership website (Finance tab)
Email: customercancellations@group1auto.com
Phone(713) 360-5488

Please be advised that ResistAll/NG2 Protection products are non-cancellable.*

  

Other Dealership Information:

Electric Vehicle - Charging Stations

Dealership Information:

  • Accessibility: Public (anyone can access stations).
  • Available: During normal Sales hours.
  • Charging Station(s): One.
  • Number of Plug(s): Two.
  • Location(s): Unknown.
  • Charging Connector Plug(s): J-1772.

  

Charging Basics for Electric Vehicles (EV):

The cost of charging varies based on kilowatt-hour (kWh) rates, Brand membership, or monthly subscriptions. 

  

EV 101: Electric Vehicle Charging Guide | About EVs and How to Charge

Charging System Charging Level Charging Speed
CHAdeMO DC Fast Charging 90-120 miles per 1/2 hour
(fully charged in 30-60mins)
CCS DC Fast Charging 90-120 miles per 1/2 hour
(fully charged in 30-60mins)
J1772 Level 2 15-30 miles per hour
(fully charged in 3-8hrs)

  

Source: afdc.energy.gov / plugshare.com

Vehicle Registration

Registration Stickers

Stickers are located on the bottom driver side corner of a vehicle's windshield.

  

Registration Renewals

Texas Vehicle Registration Renewal notices are sent 30-60 days before expiration.

A passing State Inspection within 90 days of the expiration date is required prior to renewal.

  

Renewals can be done by a customer:

  

To see all requirement needed for each renewal form, click here

Print Friendly, PDF & Email