8010 Balboa Avenue
San Diego, CA 92111
Ext to Service: 6300
Parts Department: 7098-4400
Sales: (888) 856-6839
Monday – Saturday 7am-6pm
You can check Roadside Assistance eligibility here:
Please inform customers that they must present all coupons at the time of service write-up!
Competitors/ Expired Coupon:
Schedule in XTime. Vehicle must be left for a full day
Service Drive Extension: 6300
This extension will call all advisors.
Service Drive Email Link: Click Here
This link will reach all advisors & managers.
Please email all advisors when contacting the Service Drive with a question.
David “Dave” Greathouse 7710-6198
Marcos Fernandez 7710-6225 (Svc Mgr also takes appt)
William “Billy” Amaral 7710-6191
Zachary Keever 7710-6180
Troy Miller 7710-6193
Allen Bendix 7710-6103
Norman “Kai” Cabigon 7710-6122
Service Manager – TBA
Service Director – Marcos Fernandez 7710-6225
General Manager – Frank Alvarez 7710-6110
Vehicles still covered under Roadside Assistance:
- For Model Year 2017 & newer:
5 years or 60,000 miles (gas) or 5 years or 100,000 miles (diesel), whichever comes first.
- For Model Years 2013-2016:
5 years or 100,000 miles, whichever comes first.
Vehicles no longer covered under Roadside Assistance:
- Customer is responsible for charges, payment maybe required by the towing company upon delivery.
SCHEDULE ALL SERVICES, EVEN EXPRESS!
Dodge Viper Appointments:
Resistall Protection Packages / Alarm Issues / Alarm Installs:
Due Bill/We Owe:
Same Day Appointments:
Smog Check Appointments:
Squeaks, Rattles, and Noises Cutoff Times:
- Verify VIN
- Refer to Xtime; enter recall title/number, follow scheduling instructions by clicking the information icon.
- If not found, follow instructions on Factory Recall Campaign information icon.
The National Highway Transportation and Safety Administration (NHTSA) is a government agency created to help inform customers of reported issues regarding their vehicles. It is a national database for all manufacturers. GP1 uses this site as a backup to the manufacturers recall page.
Recall titles in Xtime contain a combination of searchable identifiers:
Recall #NHTSA – if applicable
Manufacturer # – if known
Brief Description of Concern – as obtained from NHTSA
Ex. Recall #16V000 (123) Takata Airbag
Ex. ZE7 Oil Consumption Warranty Enhancement
Vehicle Identification Number (VIN)
What do the results of my VIN Look up Mean?
Searchable by VIN:
Limited Service Campaign (LSC) / Special Service Campaign (SSC)
Not Searchable by VIN:
Technical Service Bulletin (TSB):
Customer Support Program (CSP) / Warranty Enhancement Program (WEP):
Limited Customer Support Program/ Limited Warranty Enhancement Program:
Drop Off & Early Bird/After Hours:
Valet/Pick Up & Delivery: