This dealership has two different locations for their supported brands.
Baron BMW
9010 Shawnee Mission Pkwy,
Merriam, KS 66202
Hours of Operation Quick Reference Directions: This dealership did not provide any quick reference driving directions.
Monday-Friday: 7am - 6pm
Saturday: 8am - 5pm
Sunday: CLOSED
Hours of Operation
Monday-Friday: 7am - 6pm
Saturday: 8am - 5pm
Sunday: CLOSED
Hours of Operation
Monday-Thursday: 9am - 8pm
Friday-Saturday: 9am - 7pm
Sunday: CLOSED
Contact Form - Used to communicate with the dealership regarding customer requests/concerns/inquiries. [Wrap Code: will vary based on request]
Payment Option(s):
This dealership does not accept checks for parts or service.
. . Questions about payments should be referred to a service advisor.
This dealership offers flexible payment plans to finance parts or services. Details will be discussed by the advisor. . . Primary Partner: Sunbit - offers a “pay-over-time” option with 3, 6, or 12- month payment plans (approval based on credit). A down payment with a bank-issued debit card is required and a payment method for recurring payments will also be needed. After good payment history with Sunbit, some customers might receive a personalized invitation link to a Sunbit Card application. . .
Pre-Qualification Requirements
1) Email address,
2) State-issued ID or driver’s license, and
3) Bank-issued debit card.. .A payment method for recurring payments will also be needed.
Apply Online
apply.sunbit.com/BaronBMWMINI
Access Account
my.sunbit.com/login
Inquiries / Contact
Website: sunbit.com/contact-us/
Email: support@sunbit.com
Phone: (855) 678-6248
FAQ: sunbit.com/im-a-consumer/customer-service/
This dealership offers flexible payment plans to finance parts or services. Details will be discussed by the advisor. . . Primary Partner: DigniFi - offers a “pay-over-time” option with 12-36 month payment plans (approval based on credit). No interest if the loan is paid in full within 90days. .
Pre-Qualification Requirements
1) 18yrs or Older,
2) Email Address,
2) State-issued ID or driver’s license, and
3) Bank-issued debit card.. .A payment method for recurring payments will also be needed.
Apply Online
app.dignifi.com/customer/personal_info
Access Account
app.dignifi.com/users/sign_in
Inquiries / Contact
Website: dignifi.com/contact-us/
Email: questions@dignifi.com
Phone: (855) 808-5861
FAQ: Not Available
Product/Coverage Cancellation:
Customers can cancel coverage for the following products sold by the dealership: Please be advised that ResistAll/NG2 Protection products are non-cancellable.*
Products that can be canceled:
Items needed to cancel product:
Inquiries / Contact:
Website: Dealership website (Finance tab)
Email: customercancellations@group1auto.com
Phone: (713) 360-5488
Other Dealership Information:
This dealership does not have charging stations onsite. To find the nearest charging location click here
Baron MINI
9000 Shawnee Mission Pkwy,
Merriam, KS 66202
Hours of Operation Quick Reference Directions: This dealership did not provide any quick reference driving directions.
Monday-Friday: 7am - 6pm
Saturday: 8am - 5pm
Sunday: CLOSED
Hours of Operation
Monday-Friday: 7am - 6pm
Saturday: 8am - 5pm
Sunday: CLOSED
Hours of Operation
Monday-Thursday: 9am - 8pm
Friday-Saturday: 9am - 7pm
Sunday: CLOSED
Refer to Xtime for a list of amenities.
Contact Form - Used to communicate with the dealership regarding customer requests/concerns/inquiries. [Wrap Code: will vary based on request]
Payment Option(s):
This dealership does not accept checks for parts or service.
. . Questions about payments should be referred to a service advisor.
This dealership offers flexible payment plans to finance parts or services. Details will be discussed by the advisor. . . Primary Partner: Sunbit - offers a “pay-over-time” option with 3, 6, or 12- month payment plans (approval based on credit). A down payment with a bank-issued debit card is required and a payment method for recurring payments will also be needed. After good payment history with Sunbit, some customers might receive a personalized invitation link to a Sunbit Card application. . .
Pre-Qualification Requirements
1) Email address,
2) State-issued ID or driver’s license, and
3) Bank-issued debit card.. .A payment method for recurring payments will also be needed.
Apply Online
apply.sunbit.com/BaronBMWMINI
Access Account
my.sunbit.com/login
Inquiries / Contact
Website: sunbit.com/contact-us/
Email: support@sunbit.com
Phone: (855) 678-6248
FAQ: sunbit.com/im-a-consumer/customer-service/
This dealership offers flexible payment plans to finance parts or services. Details will be discussed by the advisor. . . Primary Partner: DigniFi - offers a “pay-over-time” option with 12-36 month payment plans (approval based on credit). No interest if the loan is paid in full within 90days. .
Pre-Qualification Requirements
1) 18yrs or Older,
2) Email Address,
2) State-issued ID or driver’s license, and
3) Bank-issued debit card.. .A payment method for recurring payments will also be needed.
Apply Online
app.dignifi.com/customer/personal_info
Access Account
app.dignifi.com/users/sign_in
Inquiries / Contact
Website: dignifi.com/contact-us/
Email: questions@dignifi.com
Phone: (855) 808-5861
FAQ: Not Available
Product/Coverage Cancellation:
Customers can cancel coverage for the following products sold by the dealership: Please be advised that ResistAll/NG2 Protection products are non-cancellable.*
Products that can be canceled:
Items needed to cancel product:
Inquiries / Contact:
Website: Dealership website (Finance tab)
Email: customercancellations@group1auto.com
Phone: (713) 360-5488
Other Dealership Information:
This dealership does not have charging stations onsite. To find the nearest charging location click here
Brand Information:
Disclaimer: Data on this page applies to vehicle(s) purchased in the United States.
Information may not be applicable for vehicle(s) purchased out of the country.
Warranty and Service/Maint. Plan information can be verified by internal SDC Teams. Please have vehicle information (including VIN) and item(s) you need verified ready.
- Helpline: For over-the-phone assistance, contact the Helpline
BMW: Complimentary services: BMW Ultimate Care (Complimentary) : Addresses factory recommended maintenance as outlined in the vehicle's Service and Warranty Booklet. See below for quick reference guide to items covered under the BMW Ultimate Care BMW Ultimate Care+ (Prepaid) : Today’s BMWs all have either a Condition Based Servicing (CBS) system or a Service Interval Indicator (SII). Condition Based Servicing: Service Interval Indicator: To view Service schedules without creating profiles in Xtime click here To view Warranty information click here. To view Owner’s Manual click here To access visual guide for BMW lineup click here Technology – BMW Assist & BMW ConnectedDrive BMW ConnectedDrive – Offers wide range of intelligent services and apps that provide you with information and entertainment during your journey (subscription is terminated if customer did not enroll at a preferred BMW store within 60 days of vehicle purchase) BMW Assist – Roadside and Emergency Assistance, Automatic Collision Notification, Stolen Vehicle Recovery, and more - all at the push of a button (subscription is free for up to 10years for 2014 models and older) For subscription inquiries about BMW ConnectedDrive or BMW Assist, customers can contact BMW Customer Care: For questions about vehicle features customers can call the BMW Genius Hotline to ask about product related questions: Dashboard Visual Guide Color Basics: Frequently Asked Questions Retail gasoline stations in the United States sell three main grades of gasoline based on the octane level:
If the octane rating used is less than required, damage to the engine may occur and may void the vehicle warranty. Customers can confirm the information on the lists by checking their owner's manual or by referring to the label on the inside of the fuel-filler door Source: eia.gov / fueleconomy.gov To view a list of additional Product Protection Plans click here. BMW Client Relations MINI: Complimentary services: See below for quick reference guide to items covered under the MINI Maintenance Program: MINI Maintenance (Complimentary) : Addresses factory recommended maintenance as outlined in the vehicle's Service and Warranty Booklet. Newer MINI models feature Condition Based Servicing (CBS) system that alerts drivers to services due Condition Based Servicing: To view Service schedules without creating profiles in Xtime click here To view Warranty information click here. To view Owner’s Manual click here To access visual guide for MINI lineup click here Technology – MINI Connected MINI Connected – Offers wide range of intelligent services and apps that provide you with information and entertainment during your customer's journey including: This feature is an upgrade technology option for customers when purchasing their vehicle Dashboard Visual Guide Color Basics: Frequently Asked Questions Retail gasoline stations in the United States sell three main grades of gasoline based on the octane level:
If the octane rating used is less than required, damage to the engine may occur and may void the vehicle warranty. Customers can confirm the information on the lists by checking their owner's manual or by referring to the label on the inside of the fuel-filler door Source: eia.gov / fueleconomy.gov To view a list of additional Product Protection Plans click here. MINI Client Relations
3 years or 36,000 miles, whichever occurs first
4 years or 50,000 miles, whichever occurs first
Phone: (888) 333-6118
Email: customercare@bmwassist.com
In Person: visit a BMW service center
Phone: (844) 443-6487 (available M-Saturday only)
Email: bmwgenius@bmwusa.com
In Person: visit a BMW service center
Personnel:
Personnel Image(s): Click here (BMW) or Click here (MINI) for “Meet Our Staff” images
Service Drive Ext: BMW 6388 & MINI 6411
Some individual extensions/voice messages might not be set up or recently changed (ⓘ)Calling the group extension ensures a response from the Service Drive. If this is not successful, send a Contact Form.
Service Drive Link: Select group/individual to communicate with the dealership.
Andrew Strahl
Justin Kirk
Luke Johnson
Patrick Scaletty
Ryan Anderson
Tanner Walker
Sara Mertins
Tarence Jackson
Austin Dixon
Kathleen Strausbaugh
Management Team:
BMW / MINI Service Director – Joseph Hartigan
BMW / MINI Service Director – Zachary Smith
BMW / MINI General Manager – Clay Shafer
Other Service Personnel:
BMW Advisor - Justin Kirk
Other Dealership Personnel:
Accessory Manager - Samer Saba
BMW/MINI Parts Manager – Bobby Singh
Referrals:
Roadside Assistance
Towing: Advise customers to have tow driver deliver keys directly to staff on the Service Drive; If delivery is outside of normal service hours - See Transportation Tab (ⓘ)Drop Off & Early Bird/After Hours
BMW Roadside Assistance will tow the vehicle from public roadways (ⓘ) No unsurfaced roads or tracks, made of materials such as sand, gravel, riverbeds, mud, snow, rocks, and other natural terrain. to the nearest BMW dealership; additional charges may apply if a customer requests a further location. See link below for additional exclusions/restrictions that may apply. . . (800) 332-4269 or (800) 497-9940 BMW i3 or i8 Owners (866) 646-4772
4 years from the original in-service date, with no mileage restrictions.
6 years from the original in-service date, with no mileage restrictions.
The third party service provider(s) listed below can tow a vehicle to this dealership. However, customers are advised to check their insurance policy for possible roadside coverage. If a vehicle was involved in a collision/accident and also requires service it must be taken to the collision center first for repairs (see Collision drop down). . . Overland Tow
(913) 722-3505
Distance from Dealership: within 5 miles
Collision:
Insurance Claims To possibly avoid upfront costs, customers should file an insurance claim (ⓘ) Coverage/Compensation can be submitted for Collision, Accident, Vandalism or Theft based on the customer's policy prior to arranging repairs. The insurance provider will determine cost (if any) for towing/repairs based on insurance coverage. If repairs are done prior to starting a claim, the customer may be responsible for all costs and for obtaining reimbursement (if any) from their policy provider. Collision and Service Inquiries If a vehicle was involved in a collision/accident and also requires maintenance service it must be taken to the collision center for repairs first. The collision center will coordinate service. Customer Pay/Cost Inquiries
GP1 Collision Centers offer complimentary visual inspections and estimates. If a customer later decides to file an insurance claim additional fees may apply.
For cost inquiries from a third party collision center, the customer will need to speak with that facility directly.
Vehicles must be taken to the Service Dept for the following instances: Customers leasing a vehicle are required to take their vehicle into a certified collision center for any body work or collision repair. Below are eligible locations customers can use or they can have their insurance provider recommend a repair facility. . . Baron Collision Center of Kansas City If the customer has warranty coverage, refer them to their provider.
6231 Mastin Street
Merriam, KS 66203
(913) 671-1350
Distance from Dealership: within 5 miles
Remote CSR (ⓘ) In-house Collision Team (x7098-3117)
For warm transfers, contact the team.
All Spanish or Saturday requests require a form.
Contact Form
If team is unavailable, submit a Remote CSR Form
Vehicle Locators:
Some manufacturers offer a "locate your parked vehicle" feature accessible through their app. To view a list of manufacturers that offer this feature, click here.
A vehicle could be towed to an impound lot for a number of reasons such as being illegally parked, left behind due to inclement weather, street cleaning, or abandonment. City/County Towing Database (ⓘ) Some metro locations have publicly accessible systems that track impounded/towed vehciles.: None found Additional Information:
If a vehicle is suspected stolen, the customer should contact authorities immediately. If an owner is enrolled in an additional security plan offered by the manufacturer or third party, police will coordinate with the provider to locate the stolen vehicle. Additional Information:
(police report can be filed through the app)
Other Referrals:
To locate the nearest BMW Motorrad dealership, click here.
For customers with Dent Guard Insurance coverage: For customers without Dent Insurance coverage (paying out of pocket):
Dent Guard can meet the customer or the customer can go to them.
Scheduling Preferences:
Select the appropriate team and schedule with “No Preference” unless the customer has a preferred advisor
Supported Makes:
- BMW
- MINI
Special Instructions:
- Recalls – Follow scheduling instructions on Recall tab
- MINI – Schedule as Allowed.
- i3 and i8 Electric models – Do Not Schedule as waiters.
- Mystery Shops – In progress; Please review Mystery Shop guide during each call
Carry Overs:
Visits scheduled Monday-Friday after 5pm or on Saturday after 4pm may carry over to the next business day.
Accessories (ⓘ)A vehicle accessory is an additional part or fitting that is attached to or carried by the vehicle to enhance performance or comfort.: Refer to Samer Saba (Accessory Manager) Appearances: If customer has coverage for any of the items below, refer them to their warranty company (see REFERRALS tab).
If customer is paying out of pocket or using insurance, must be scheduled by an advisor
Arrangements must be made to ensure vendor is onsite for install/repair
If customers have inquiries about a call they received or a missed call please refer to the priority notes or the communication logs. . In some cases, customers might have been contacted about their upcoming Condition Based Service (CBS) by Epsilon (BMW's teleservice partner).
Car Washes and Exterior Details cannot be performed in rainy/snowy weather or freezing temperatures (32 °F or lower). To see weather forecast, click here. . . Complimentary Car Wash: Detail Option(s): Do Not Schedule (prices vary by make and model); Services must be booked/modified/canceled by the dealership (submit Contact Form (BMW) (MINI)
Deals/Offers cannot be combined (ⓘ) Only one allowed per service visit All items contain disclaimers; refer to actual offer for any restrictions. Coupons - must be presented at the time of write up - may be displayed with smart phone / tablet or printed. Max discount on any service without coupon proof is 10%. Promos - emailed and should not be offered/advertised to customers that do not have an available promo in their Xtime profile. Super Savings Day - occur monthly and have designated specials for specific days and services. Offers cannot be used at other locations. Recurring Offers - available for eligible customers (ex: senior citizens, military), but not necessarily advertised. Recurring offers do not expire unless specified.
Procedure: A qualified technician will inspect the vehicle to determine its service needs. Afterwards the service advisor will contact the customer to inform them of their findings and the necessary steps to repair the vehicle. To view examples of what is intended to be covered during a “Free Initial Diagnosis” click here
Please note the images above are examples – they are not the only icons that can depict emergency scenarios
Dedicated Express Lanes: No; all vehicles must use the same service entrance lanes.
HomeLink is packaged as a standard feature, bundled within a specific trim level, or as an option on most new vehicles. It allows customers to wirelessly open/close garage door or front gates. For questions, activations or aftermarket purchase, refer customer below: (800) 355-3515
An Ignition Interlock Device (IID) requires the driver to provide a breath sample before the engine will start. If the IID detects alcohol on the driver's breath, the engine will not start. The driver will be periodically required to provide breath samples to ensure the continued absence of alcohol in their system for ignition to remain on. Device installation, issues, removal: Maintenance/repairs on vehicles with IIDs:
Lost/Stolen Key(s): Spare/Additional Key(s) needed: The following is needed for all new keys or reprogramming: Key fob batteries: Lockout:
This dealership does not have a Loyalty program.
Supported Makes: Non-Supported Makes: Schedule maintenance items as allowed (No packages/warranty/repair/recall/diags) Coming Soon
Two Pre-Purchase Inspections are performed at this dealership See Xtime for pricing/duration
Radio Codes: Navigation Updates: Navigation updates can be purchased online at the following addresses or can also be purchased through the parts department. BMW - shopbmwUSA.com Instructions for BMW navigation updates can be found on www.BMW.com (Map-Update section)
MINI - shopminiUSA.com
Schedule as Allowed
Procedure: Additional Information: Source: drivinglaws.aaa.com
How to Use Customers can reach the dedicated Genius team for product questions at BMW 1-844-4GENIUS (443-6487) - for available hours click here. If the customer would like to speak to a Genius onsite, refer to Technology Specialist (SEE PERSONNEL). A Genius can assist with how to use: Issues/Concerns If customers are reporting that any of the items above are not working please schedule a service visit with an advisor.
Repairs: Tire (Run Flats) - Do Not Schedule (due to safety concerns the dealership will only replace tires). Tires (Non-Run Flats) - Wheels/Rims - Any wheel repairs scheduled in the afternoon will not be completed until the following day. Replacements/Inquiries/Availability: To see ways of verifying purchase of a Tire/Wheel protection plan click here. Nitrogen (ⓘ) A nitrogen-filled tire will likely have a green-colored valve cap or include an N2 emblem: Run Flats: If a vehicle does not have a spare tire, it could have a run flat. Manufacturers recommend an estimated 50-mile range on a run-flat tire at zero pressure up to 50mph under optimal conditions (actual safe mileage is based on many parameters, including vehicle load, speed and ambient temperature). The International Organization for Standardization (ISO) has developed a universal symbol for self-supporting run-flat tires, represented by a flat tire continuing down the road:
TPMS Light (ⓘ) Alerts drivers when inadequate tire pressure is detected. Inproperly inflated tires can cause premature treadwear and possible unsafe driving conditions. : Reasons the light may turn ON: What drivers should do:
TPMS Light
Possible Reason
Could Cause
ON
Underinflation (or tire leak)
Sluggish tire response, decreased fuel economy, and could lead to blowouts
ON and OFF
Fluctuating Weather
No issues - An drop in temperature causes the light to turn on; the light may turn off when pressure increases during the day due to rising temperature and/or heat generated from driving the vehicle
Flashes when starting and remains ON
Not Functioning Properly
Incorrect readings that can lead to unsafe driving conditions
Vehicles impacted by vandalism (ⓘ) Vandalism is when a person intentionally damages the property of another. should be referred to Baron Collision Center of Kansas City (REFERRALS; 913-671-1350). If a customer has Comprehensive Insurance (to see coverage details click here) they should reach out to their provider first. Internal Damage (regardless of an insurance claim or customer pay): Schedule as Allowed Examples: External Damage (regardless of an insurance claim or customer pay): Refer to Baron Collision Center of Kansas City (REFERRALS; 913-671-1350) Examples: If the damage affects both, refer to Baron Collision Center of Kansas City (REFERRALS; 913-671-1350) (they will coordinate with Service).
Flood/Water Damage: Hail Damage:
Windshield/glass work, including tinting, cannot be performed during Holidays or during rainy/snowy weather; to see the weather forecast, click here. Repairs/replacements are NOT covered by warranty. To avoid a direct charge, advise customer to contact insurance provider for repair/replacement coverage. . . . . Windshield (Front/Rear): Repairs can be done if:
If insurance is involved, the customer must pay the dealer up front and seek reimbursement from insurance company.
Recalls:
Disclaimer: The term “recall” is an internal SDC placeholder that includes, but is not limited to recalls, campaigns, warranty enhancements, or settlements.
Scheduling Instructions: Can't Schedule? Don't forget to troubleshoot!
If you still can't book a BMW recall - Submit Contact Form
If you still can't book a MINI recall - Submit Contact Form
Recall information can be verified by internal SDC Teams. Please have vehicle information (including VIN) and item(s) you need verified ready.
Additional Recall Information:
The National Highway Transportation and Safety Administration (NHTSA) is a government agency created to help inform customers of reported issues regarding their vehicles. It is a national database for all manufacturers. GP1 uses this site as a backup to the manufacturers recall page.
Recall titles in Xtime contain a combination of searchable identifiers:
Recall #NHTSA – if applicable
Manufacturer # – if known
Brief Description of Concern – as obtained from NHTSA
Ex. Recall #16V000 (123) Takata Airbag
Ex. ZE7 Oil Consumption Warranty Enhancement
Definitions/FAQs:
VIN locations
There are three recall status types that might display after you look up a VIN for safety recalls:
Searchable by VIN:
After the expiration date, inspection/repair will be done at the owner’s expense.
Not Searchable by VIN:
After the expiration date, inspection/repair will be done at the owner’s expense.
BMW / MINI Client Relations
Transportation:
Disclaimer: Please use phrase “Alternate Transportation” when offering a loaner vehicle.
Loaner vehicles are not allowed for insurance claims (ex: flooded vehicles, collision repair, etc).
Towing: Advise customers to have tow driver deliver keys directly to staff on the Service Drive; If towing outside of normal service hours see Early Bird/After Hours section. Drop Offs: Early Bird/After Hours:
Do Not Schedule i3 and i8 Electric Vehicles Wait times for repairs will vary widely since an accurate repair/wait time cannot be determined until diagnosis has been performed by the technician.
Conducted By: Lyft Operates: During Normal Service Hours Travel Distance: 25 Miles
This dealership does not have Rentals.
This dealership does not have a courtesy Valet/Pick Up & Delivery Program.
Other Transportation:
This dealership does not participate in the program.