9240 South Memorial
Tulsa, OK 74133
Ext to Service: 6368
Parts Department: (888) 699-4166
Sales: (888) 394-0893
You can check Roadside Assistance eligibility here:
Please inform customers that they must present all coupons at the time of service write-up!
Service Drive Extension: 6368
This extension will call all advisors.
Service Drive Email Link: Right click here to copy all email addresses.
This link will reach the entire service team.
Chuck Fierro 7013-3322
Mackenzie Rice 7013-3309
Jacob Wise 7013-3313
Samara Edwards 7013-3317
Frank Bernabe 7013-3302
Wesley Lovelace 7013-3371
Service Manager – Cliff Koger 7013-3373
General Manager – Mark Haberfield 7013-3311
Vehicles still covered under Roadside Assistance:
- For Model Year 2017 & newer:
5 years or 60,000 miles (gas) or 5 years or 100,000 miles (diesel), whichever comes first.
- For Model Years 2013-2016:
5 years or 100,000 miles, whichever comes first.
Vehicles no longer covered under Roadside Assistance:
- If using a referred towing company, charges can be billed directly to the customers’ Repair Order (RO).
- If using a non-referred towing company, payment maybe required by the towing company upon delivery.
Dents and Dings:
Schedule with “UNSPECIFIED” unless customer has a preferred advisor.
DO NOT SCHEDULE SPRINTERS!
Schedule in XTime
Due Bill/We Owe:
Same Day Appointments:
Squeaks, Rattles, and Noises Cutoff Times:
- Verify VIN
- Refer to Xtime; enter recall title/number, follow scheduling instructions by clicking the information icon.
- If not found, follow instructions on Factory Recall Campaign information icon.
The National Highway Transportation and Safety Administration (NHTSA) is a government agency created to help inform customers of reported issues regarding their vehicles. It is a national database for all manufacturers. GP1 uses this site as a backup to the manufacturers recall page.
Recall titles in Xtime contain a combination of searchable identifiers:
Recall #NHTSA – if applicable
Manufacturer # – if known
Brief Description of Concern – as obtained from NHTSA
Ex. Recall #16V000 (123) Takata Airbag
Ex. ZE7 Oil Consumption Warranty Enhancement
Vehicle Identification Number (VIN)
What do the results of my VIN Look up Mean?
Searchable by VIN:
Limited Service Campaign (LSC) / Special Service Campaign (SSC)
Not Searchable by VIN:
Technical Service Bulletin (TSB):
Customer Support Program (CSP) / Warranty Enhancement Program (WEP):
Limited Customer Support Program/ Limited Warranty Enhancement Program:
Drop Off & Early Bird/After Hours:
Valet/Pick Up & Delivery: